Should you have any questions or wish to lodge a complaint during the
building phase please contact the building contractor directly.

Building Contractor

The contact details for the building contractor are:

PBS Building (NSW) Pty Ltd
PO Box 3547
Rhodes Waterside Shopping Centre
Rhodes NSW 2138

Phone: 9007 1800/0412 626 996
Email: peter.carter@pbspropertygroup.com.au
Contact: Peter Carter

Principal Certifying Authority

The contact details for the Principal Certifying Authority (PCA) are:

Vic Lilli & Partners
Locked Bag 3013
Burwood NSW 1805

Phone: 9715 2555
Email: vlilli@viclilli.com.au
Contact: Vic Lilli

Questions And/Or Complaints

1. Residents are to submit questions or lodge a complaint directly with the
building contractor (in the first instance) and/or the private certifying
authority (PCA) as required (if there is a breach of approval). Details of the
building contractor and PCA are as follows:

Building Contractor

PBS Building (NSW) Pty Ltd
PO Box 3547
Rhodes Waterside Shopping Centre
Rhodes NSW 2138

Phone: 9007 1800/0412 626 996
Email: peter.carter@pbspropertygroup.com.au
Contact: Peter Carter

Private Certifying Authority (PCA)

Vic Lilli & Partners
Vic Lilli - 9715 2555
Email: vlilli@viclilli.com.au
Locked Bag 3013, Burwood, NSW 1805

2. The building contractor (in the first instance) and/or the PCA as required (if there is a breach of approval) will log the question/complaint, investigate the matter and take any necessary action.

3. The building contractor (in the first instance) or the PCA as required (if there is a breach of approval) will email a response to the complainant or provide a response via telephone to acknowledge that the question/complaint has been received and to provide an answer to the question/complaint. Responses will be provided within 24 hours if made by phone or 48 hours if received by email.

4. The complaint register will be tabled for discussion at each Duntroon Avenue CLC meeting.